What this service includes
Website maintenance and monitoring
01. - 02.
Uptime monitoring
Your site is checked every 15 minutes.
Content and form checks
Key content and forms checked every 15 minutes, so a broken enquiry form doesn't go unnoticed.
03. - 04.
SSL and domain expiry
Checked daily, with a reminder well before anything expires.
Visual change detection
Pages compared daily to catch layouts that break or change unexpectedly.
05. - 06.
Alerts
When a check fails, you are notified and the issue is logged with its time.
Monthly report and small updates
A monthly report, plus small text and image updates.
Who it is for
- Companies whose enquiries come through the website.
- Sites with no in-house engineer.
- Companies that found out about outages from their customers.
When it is not a fit
If you need a 24/7 staffed support desk, this is not the right service. Monitoring runs continuously; fixes are handled during working hours.
How we work together
01. - 02.
Set up
Pages, forms and domains to watch are agreed and configured.
Baseline
A first full check and a record of the current state.
03. - 04.
Monitor
Checks run automatically; alerts are logged and handled.
Report
Uptime, alerts and what was fixed, every month.
How results are measured
Uptime percentage, number of alerts, and time from alert to recovery — all taken from the monitoring logs.
Pricing
Monthly fee from NT$6,000/month (before tax) on an annual contract, covering 15-minute monitoring, daily expiry and visual checks, alerts, a monthly report and small text and image updates. Larger changes are quoted separately.
Frequently asked questions
How much does website maintenance cost?
Monthly fee from NT$6,000/month (before tax) on an annual contract, covering 15-minute monitoring, daily expiry and visual checks, alerts, a monthly report and small text and image updates. Larger changes are quoted separately.
What does maintenance include?
Uptime, content and form checks every 15 minutes; SSL, domain expiry and visual checks daily; alerts, a monthly report and small updates.
How quickly will you notice if the site goes down?
Within 15 minutes, because that is how often the site is checked.
Is support available 24 hours a day?
Monitoring is continuous; fixes are handled during working hours.
Can I just do it myself and call you when something breaks?
You can, but most outages go unnoticed for hours without monitoring. Monitoring on its own is also available.
